Privacy Policy
Privacy & Cookie Policy
Effective Date: 30/06/2025
Last Updated: 30/06/2025
1. Who We Are
KH Connect Ltd. operates this website to connect individuals seeking legal assistance with selected third-party law firms.
We are registered in England & Wales under company number: 16493811
Registered office: 2 Ackers rd, Wirral.
Email: hello@rebalancedebtsolutions.com
For the purposes of UK data protection law, we are a Data Controller of the personal data you submit through this website.
2. What Information We Collect
We may collect:
Full name
Email address
Telephone number
Postcode
Details about your legal enquiry
IP address
Website usage data (via cookies and analytics tools)
If you provide information relating to sensitive issues, this may constitute special category data under UK data protection law.
3. How We Use Your Information
We use your information to:
Assess your enquiry
Pass your details to our legal partner Prowse Phillips Law.
Allow them to contact you
Improve our website and services
Comply with legal obligations
4. Lawful Basis for Processing
We process your personal data under:
Legitimate Interests – to operate a legal referral service
Consent – where required (including special category data and marketing where applicable)
Legal Obligation – where required by law
Where special category data is provided, processing is based on your explicit consent.
5. Sharing Your Information
We share your enquiry details with Prowse Phillips Law, who will contact you regarding your matter.
We may also share data with:
IT and website hosting providers
Analytics providers
We do not sell your personal data.
6. Data Retention
We retain enquiry data for up to [12–24 months] unless:
You request deletion
A longer retention period is required by law
7. Your Rights
Under UK data protection law, you have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Withdraw consent at any time
To exercise your rights, contact: hello@rebalancedebtsolutions.com
You also have the right to complain to the Information Commissioner’s Office (ICO).
Cookie Policy
8. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
9. Cookies We Use
We use:
Strictly Necessary Cookies
Required for website functionality, security, and form submissions.
Analytics Cookies
Used to understand how visitors use our website and improve performance. These cookies are only set with your consent.
10. Managing Cookies
When you first visit our website, you will be asked to accept or reject non-essential cookies.
You can:
Withdraw consent at any time via the cookie settings link in the website footer
Adjust your browser settings to block cookies
11. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised date.
If you have any questions about this policy, contact:
hello@rebalancedebtsolutions.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@rebalancedebtsolutions.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF